Book Cover
Author Spinuzzi, Clay.

Title Network : theorizing knowledge work in telecommunications / Clay Spinuzzi
Published Cambridge ; New York : Cambridge University Press, [2008]
Online access available from:
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Description 1 online resource (x, 230 pages) : illustrations
Summary "How does a telecommunications company function when its right hand often doesn't know what its left hand is doing? How do rapidly expanding, interdisciplinary organizations hold together and perform their knowledge work? In this book, Clay Spinuzzi draws on two warring theories of work activity--activity theory and actor-network theory--to examine the networks of activity that make a telecommunications company work and thrive. In doing so, Spinuzzi calls a truce between the two theories, bringing them to the negotiating table to parley about work. Specifically, about net work: the work that connects, coordinates, and stabilizes polycontextual work activities. To develop this uneasy dialogue, Spinuzzi examines the texts, trades, and technologies at play at Telecorp, both historically and empirically. Drawing on both theories, Spinuzzi provides new insights into how network actually works and how our theories and research methods can be extended to better understand it."--Publisher description
Bibliography Includes bibliographical references and index
Notes Print version record
Subject Communication in organizations.
Information theory.
Knowledge management.
Form Electronic book
ISBN 0511436912 (electronic bk.)
0511437595 (electronic bk.)
0511438265 (electronic bk.)
051150960X (electronic bk.)
9780511436918 (electronic bk.)
9780511437595 (electronic bk.)
9780511438264 (electronic bk.)
9780511509605 (electronic bk.)