What is responsibility management? And why bother? -- The business case for responsibility management : the new business imperative -- Building integrity and sustainability systemically -- Inspiration : vision setting and commitment processes -- Integration -- Improvement and innovation systems -- Indicators : measuring responsibility management -- Getting started : change management and the complexity of being "glocal."
Summary
Uses managerial familiarity with quality management to provide a framework for managing a company's responsibilities to stakeholders and the natural environment that can be applied in a range of sectoral and geographic contexts. This work is intended for managers, students and researchers