Book Cover
Author Wilkie, Helen.

Title The hidden profit center : a tale of profits lost and found through communication / by Helen Wilkie
Published Toronto, ON : MHW Communications, 2003
Online access available from:
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Description 1 online resource (96 pages)
Summary Annotation Every so often a book comes along with a brand new, innovative and startling approach to an everyday subject. On the subject of business communication, that book is The Hidden Profit Center. While most business leaders agree--without much real thought-- that communication is important, author Helen Wilkie contends they have no idea just how important. In fact, when people communicate ineffectively at work, it costs companies money. Real, hard dollars-- and lots of them. Inspired by books like "The One Minute Manager and "Who Moved My Cheese?, Wilkie has written a deceptively simple fable that makes the shocking cost of poor communication unmistakable. Written for busy people, this small but invaluable book can be read in less than two hours--perfect for a business flight
Notes Title from title screen
Subject Communication in management.
Form Electronic book
ISBN 1435617150 (electronic bk.)
9781435617155 (electronic bk.)