| Description |
1 online resource (xii, 288 pages) |
| Series |
An everything series book |
|
Everything series.
|
| Contents |
16. Promoting and hiring -- The right start -- The job description -- Applications, resumes, and references -- Interview basics -- The interview from start to finish -- The offer : let's make a deal! -- 17. Downsizing, layoffs, and firing -- When you're the bearer of bad news -- Big picture : restructuring and downsizing -- Small picture : individual failings -- The difference between a mentor and an enabler -- The right way to help out -- Firing an employee -- Handling the fallout with other employees -- 18. Following the rules -- Why workplace policies are important -- Employment laws and regulations -- A safe workplace -- Equity and fairness -- Family matters -- Personal accountability -- 19. Socializing at work -- Workplace personalities and office politics -- Where to draw the line -- Workplace relationships -- Workplace romance -- Office parties and after-hours events -- 20. Check your baggage at the door -- It's not me, it's you -- Angry employees -- Angry managers -- Managing your stress -- Identifying stress in your work group -- 21. Guiding your own career -- Keep your skills sharp -- Stay ahead of the technology curve -- Learn to read the writing on the wall -- Change is the only certainty -- Keep looking forward -- Appendix A. Glossary -- Appendix B. Resources |
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8. Technology rules -- The digital work world -- Telework -- E-mail etiquette -- Web surfing -- Confidentiality and workplace privacy -- 9. Work styles -- Channeling creative energy -- The need for structure -- Workaholic : corporate culture or individual personality? -- Running in the wrong direction -- The influences of your work style -- 10. Work group dynamics -- Effective teamwork -- Where do you fit in? -- System versus people problems -- When personalities collide -- Resolving conflicts -- 11. Getting the work done -- A comfortable workplace -- Realistic goals -- Employee participation -- Support individual growth -- Managing manipulation -- Job description boundaries -- 12. Communication and feedback -- Translating body language -- The importance of listening -- Daily interactions with your employees -- The open door policy -- The feedback loop -- Communication through writing -- 13. Productive meetings -- Meeting basics -- Who should attend? -- It's all about the agenda -- Shaping interactions -- Productive disagreement -- Follow up and follow through -- 14. Performance standards and evaluation -- The relationship between performance and evaluation -- Performance evaluation structures -- Identify performance issues -- Job performance coaching -- Timely follow-up -- 15. Diversity, fairness, and equal opportunity -- Respect differences -- Generations apart -- Gender neutrality -- What is fairness? -- Recognizing and nurturing potential -- The risks of playing favorites |
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Top ten concerns for managers -- Introduction -- 1. You're a manager! -- Stepping up to the challenge -- You set the tone -- Your role as a leader -- Living with your limitations -- It can be lonely in the middle -- 2. Finding your place -- Managing former coworkers -- Replacing a "bad" manager -- Replacing a "good" manager -- Rebuilding a work group -- Riding the waves of change -- 3. A manager's many roles -- Coach : bringing out the best in others -- Mentor : trusted guide -- Teacher : imparting new skills -- Parent : setting limits -- Mediator : finding balance -- Cheerleader : rallying the troops -- 4. What companies want -- What companies care about -- Responsibility and accountability -- Keeping good people -- Turning around counterproductive behavior -- What works for them works for you -- 5. What employees want -- What employees expect from their jobs -- What employees expect from their managers -- Money matters -- Consistency is the key -- Stay connected -- 6. What managers want -- Great expectations -- Your learning curve -- What managers want from employees -- How managers succeed -- Are you bridging the gap or stuck in the middle? -- Glass ceilings and dead ends -- Make the most of your opportunities -- 7. Today's workplace -- Flextime -- Telecommuting -- Job sharing -- Comfort means productivity -- Workplace decor and decorum -- Safety and security |
| Bibliography |
Includes bibliographical references (pages 279-282) and index |
| Notes |
Print version record |
| Subject |
Personnel management.
|
|
Supervision of employees.
|
| Form |
Electronic book
|
| Author |
Romaine, Deborah S., 1956-
|
| ISBN |
1605502952 (electronic bk.) |
|
9781605502953 (electronic bk.) |
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