1. Nurturing Total Quality in the Classroom -- 2. Beginning the Process -- 3. TQM/DSE -- 4. Classroom -- 5. Teacher -- 6. Lesson Planning -- 7. Tools and Techniques -- 8. Students -- 9. Final Word
Summary
"This book is about change ... about acknowledging and building on things that education does right and making the systems in the classroom better. Written by a practicing teacher who has implemented total quality concepts in the classroom for those struggling to provide quality education opportunities for the 21st century."--Jacket