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Book Cover
Author Ostroff, Frank.

Title The horizontal organization : what the organization of the future looks like and how it delivers value to customers / Frank Ostroff
Published New York : Oxford University Press, 1999


Location Call no. Vol. Availability
 W'BOOL  658.402 Ost/Hoh  AVAILABLE
Description xiv, 257 pages : illustrations ; 24 cm
Contents Who Needs the Horizontal Organization? Almost Everyone -- Each Horizontal Organization is Unique: Ford Motor and OSHA Show the Way -- Horizontal is Not the Same as Flat: Distinctive Features of the Horizontal Organization -- The Horizontal Organization Empowers People: How Employees Control the Company's Core Processes -- How the Horizontal Organization Works -- Organizing Around a Core Process: The Supply Management Organization of Motorola's Space and Systems Technology Group -- Organizing a Horizontal Operating Unit: GE Salisbury -- Organizing a Division Around a Sales and Service Delivery Process: Barclays Bank's Home Finance Division -- Organizing an Entire Company Horizontally: Xerox -- How to Build a Horizontal Organization -- Three Phases to Master: Set Direction, Formulate Design, Institutionalize the Approach -- Phase One--Set Direction: Where and How Will You Compete? -- Phase Two--Formulate Design: How Will You Do What You Do? -- Phase Three--Institutionalize the Approach: How Will You Maintain Momentum? -- Epilogue: The Road Ahead: Anticipating and Avoiding Problems and Seizing Opportunities
Summary Frank Ostroff, the key developer of the horizontal organization, describes what it is, how it works, how it improves performance, where it can be applied (and where it can't), and how to develop it. Here are examples of actual organizations that have used the concept to meet their competitive goals
The vertical hierarchy has been the organization form that has served business well since the beginning of the Industrial Revolution. But the recent faltering - and sometimes failure - of major corporations in the face of rapidly changing world markets is clear evidence that the form has ceased to function effectively as a universal model. In The Horizontal Organization, Frank Ostroff provides managers with the first all-inclusive and tested alternative to the vertical organization. Indeed, he offers nothing less than the first view of what the organization of the future looks like and how it works
Notes "Throw away your old organization chart and create a new one. Manage across, not up and down. Use structure to drive results."
Bibliography Includes bibliographical references (pages 235-241) and index
Notes Also available electronically
Subject Industrial management.
Management -- Employee participation.
Teams in the workplace.
Author Books24x7, Inc.
LC no. 98009781
ISBN 0195121384