| Description |
1 online resource (258 pages) |
| Contents |
What is management? -- A brief history of management -- The first three steps to becoming a good manager -- Understanding the importance of customers -- Management competencies and styles -- Getting the most from employees -- Organizational structures and cultures -- Managing change -- Managing conflict -- Managing teams and work groups -- Managing by objectives -- Quality -- Ethics -- Leadership -- Management: theory versus practice -- Managing in different cultures -- managerial decision making and problem solving -- Managing time -- Dealing with people in the workplace -- Written business communication -- Presenting yourself and your ideas: mastering the skills of a presentation -- Making meetings matter -- An outline for project or program planning -- Know your product -- Competitive advantage strategy -- The importance of marketing -- Tools for developing external and internal customers -- Pricing -- Business marketing and promotion: a checklist -- Advice -- An A-to-Z business success primer |
| Summary |
Discover the practical tips to make you an effective, customer-oriented manager. Focusing on the pervading belief that everything a manager does must be customer oriented, The Concise Handbook of Management: A Practitioner's Approach gives you an overview of everything you need to know about managing in one practical, concise book. This plain-talking guide not only explains management theories, but also presents commonsense suggestions on the best ways to effectively manage people and things, no matter what type of business you are in |
| Notes |
Print version record |
| Subject |
Management -- Handbooks, manuals, etc.
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Industrial management -- Handbooks, manuals, etc
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Business -- Handbooks, manuals, etc
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BUSINESS & ECONOMICS -- Industrial Management.
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BUSINESS & ECONOMICS -- Management.
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BUSINESS & ECONOMICS -- Management Science.
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BUSINESS & ECONOMICS -- Organizational Behavior.
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Business
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Industrial management
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Management
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| Genre/Form |
Handbooks and manuals
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| Form |
Electronic book
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| ISBN |
9781136430800 |
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1136430806 |
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