Title Messages : building interpersonal communication skills / Joseph A. DeVito

Edition Second edition Published New York, N.Y. : HarperCollinsCollegePublishers, [1993] ©1993

Copies

Location	Call no.	Vol.	Availability
W'PONDS	158.2 Dev/Mbi 1993		AVAILABLE

Description xxix, 386 pages : illustrations (some color) ; 25 cm regular print Contents I. Messages About the Self and Others -- 1. Interpersonal Communication -- What Is Interpersonal Communication? -- Principles of Interpersonal Communication -- Culture and Interpersonal Communication -- 2. The Self in Interpersonal Communication -- Self-Concept and Self-Awareness -- Self-Disclosure -- Interpersonal Apprehension -- 3. Perception in Interpersonal Communication -- The Stages of Perception -- The Process of Perception -- Increasing Accuracy in Interpersonal Perception -- 4. Listening in Interpersonal Communication -- The Stages of Listening -- Styles of Listening Effectively -- Listening, Culture, and Gender -- II. Messages: Spoken and Unspoken -- 5. Verbal Messages -- Principles of Verbal Messages -- Confirmation and Disconfirmation -- Using Verbal Messages Effectively and Critically -- 6. Nonverbal Messages -- The Functions of Nonverbal Messages -- The Channels of Nonverbal Messages -- Culture and Nonverbal Messages -- 7. Emotional Messages -- Principles of Emotions and Emotional Messages -- Obstacles in Communicating Emotions -- Guidelines for Communicating Emotions -- 8. Conversation Messages -- The Process of Conversation -- Managing Conversation -- Effective Conversation -- III. Messages in Context -- 9. Culture and Interpersonal Communication -- Cultural and Intercultural Communication -- Cultural Differences -- Improving Intercultural Communication -- 10. Relationships and Interpersonal Communication -- Interpersonal Relationships -- Relationship Stages -- Relationship Types -- 11. Conflict and Interpersonal Communication -- Principles ofInterpersonal Conflict -- Conflict Resolution Stages -- Conflict Management Strategies -- 12. Power and Interpersonal Communication -- Principles of Power -- Intrapersonal Power: Self-Esteem -- Interpersonal Power: Assertiveness -- Glossary of Interpersonal Communication Concepts -- Glossary of Interpersonal Communication Skills Bibliography Includes bibliographical references (pages 365-378) and index Subject Interpersonal communication -- Textbooks. Interpersonal communication. Genre/Form Textbooks. LC no. 92024996 ISBN 0065010485

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