| Description |
1 online resource (xi, 370 pages) |
| Series |
Lecture notes in business information processing ; 103 |
|
Lecture notes in business information processing ; 103.
|
| Contents |
Full Papers. Towards a Process Model for Service Systems / Elisah Lemey, Geert Poels -- Extending an Adaptive Interface Framework to Support Collaboration / Thomas Altenburger, Alain Vagner, Annie Guerriero, Benoît Martin -- Session-Based Dynamic Interaction Models for Stateful Web Services / Adérito Baptista, Maria Cecília Gomes, Hervé Paulino -- Disassembling Digital Identity-Related Privacy into a Set of Services: SoaML-Based Services Design / Ghazi Ben Ayed, Solange Ghernaouti-Hélie -- Are Services Functions? / Kouhei Sumita, Yoshinobu Kitamura, Munehiko Sasajima, Riichiro Mizoguchi -- Modeling an Emergency Service System for a Hospital Network / Alain Wegmann, Gil Regev, Gilles Viotti, Pierre-Alain Pilet, Philippe Vuagniaux -- The Challenges of Deliberative Decision Process: An Italian Case / Francesca Cabiddu, Maria Chiara Di Guardo -- A Conceptual Analysis about the Organizational Impact of Compliance on Information Security Policy / Maurizio Cavallari -- Modeling and Bridging the Gap between Different Stakeholders / Tsai-Hsuan Chou, Taro Kanno, Kazuo Furuta |
|
Integrating Value Modelling into ArchiMate / Sybren de Kinderen, Khaled Gaaloul, H.A. Erik Proper -- "S-D Logic" Business Model -- Backward and Contemporary Perspectives / Paul Dohmen, Natalia Kryvinska, Christine Strauss -- Modeling Value Creation and Capture in Service Systems / Arash Golnam, Paavo Ritala, Vijay Viswanathan, Alain Wegmann -- Commitment-Based Modeling of Service Systems / Roberta Ferrario, Nicola Guarino -- Novel Service Discovery Techniques for Open Mobile Environments and Their Business Applications / Nor Shahniza Kamal Bashah, Natalia Kryvinska, Do van Thanh -- A Design Theory for e-Service Environments: The Interoperability Challenge / Paolo Spagnoletti, Stefano Za -- When Technology Supports Educational Services: Distance Education Use in Rural Italian Schools / Rocco Agrifoglio, Concetta Metallo, Luisa Varriale -- DEMO-Based Service Level Agreements / Carlos Mendes, Miguel Mira da Silva -- Service System Design and Engineering -- A Value-Oriented Approach Based on DEMO / João Pombinho, José Tribolet |
|
The Challenge of Service Oriented Performances for Chief Information Officers / Francesca Ricciardi, Marco De Marco -- Conceptualizing Cloud-Platforms as Service Systems / Rainer Schmidt -- Designing 3D Virtual World Platforms for E-Learning Services. New Frontiers of Organizational Training / Stefano Za, Alessio Maria Braccini -- Towards a Q uality of S ocial N etwork (Q o SN) Model in the Context of Social Web Services / Zakaria Maamar, Noura Faci, Alfred Loo, Parisa Ghodous -- Short Papers. The Grey Box: How Understanding the Functioning of a Mobile Device Affects the Success of a Mobile Service / Riccardo Bonazzi, Jean-Fabrice Lebraty, Stéphanie Missonier -- Emerging Service-Based Business Models in the Music Industry: An Exploratory Survey / Florian Waldner, Martin Zsifkovits, Kurt Heidenberger -- Linking Services Design to Strategy / Rafael Zaballa -- The Meaning of the University Experience: A Service Science Approach / Jesús Alcoba González -- Intersecting Technical Knowledge, Marketing Experience and Customer Activities to Innovate / Alberto Francesconi, Claudia Dossena -- Towards Security Assurance Metrics for Service Systems Security / Moussa Ouedraogo |
| Summary |
This book contains the refereed proceedings of the Third International Conference on Exploring Services Science (IESS) that was held in Geneva, Switzerland, in February 2012. At the conference, researchers from all over the world present innovative ideas, research, and applications in the design, management, and evaluation of services. This year, the main theme was the interdisciplinary aspect of services. The 22 full papers accepted for IESS were selected from 46 submissions and presented ideas and results related to innovation, services discovery, services engineering, and services management as well as the application of services in information technology, businesses, e-learning and public administration |
| Notes |
Print version record |
| Subject |
Service industries -- Congresses
|
|
Service industries -- Data processing -- Congresses
|
|
Science économique.
|
|
Affaires.
|
|
Service industries
|
|
Service industries -- Data processing
|
| Genre/Form |
proceedings (reports)
|
|
Conference papers and proceedings
|
|
Conference papers and proceedings.
|
|
Actes de congrès.
|
| Form |
Electronic book
|
| Author |
Snene, Mehdi.
|
| ISBN |
9783642282270 |
|
364228227X |
|
