Brand library 2.0 -- The essential ingredients -- Finding the road to library 2.0 -- A framework for change -- Participatory service and the long tail -- Incorporating technology -- Buy-in : getting everyone on board -- Maintaining the momentum -- Final considerations
Summary
"In Library 2.0: A Guide to Participatory Library Service, two of the first and most original thinkers on Library 2.0 introduce the essential concepts and offer ways to improve service to better meet the changing needs of 21st century library users. Describing a service model of constant and purposeful change, evaluation and updating of library services, and user participation, the book both outlines the theoretical underpinnings of Library 2.0 and provides practical advice on how to get there. From incorporating technology to reaching The Long Tail, from getting buy-in to maintaining momentum, all aspects of Library 2.0 are covered."-- Provided by publisher
Bibliography
Includes bibliographical references (pages 149-159) and index
