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Book Cover
Book
Author Nunes, Paul, 1963-

Title Mass affluence : seven new rules of marketing to today's consumer / Paul Nunes, Brian Johnson
Published Boston : Harvard Business School Press, [2004]
©2004

Copies

Location Call no. Vol. Availability
 MELB  658.8 Nun/Mas  AVAILABLE
Description xvii, 269 pages : illustrations ; 24 cm
Contents 1. The new mass market -- Pt. 1. The new rules of positioning -- 2. Seize the new middle ground -- 3. Treat some customers more equal than others -- Pt. 2. The new rules of designing offerings -- 4. Find an occasional use -- 5. Introduce a new math of ownership -- 6. Grow the return on consumption -- Pt. 3. The new rules of customer reach -- 7. Think global, retail local -- 8. Become apropos of everyone -- Pt. 4. What next? -- 9. Tomorrow's mass market -- Epilogue : reenvisioning an industry
Summary "Millions of consumers can now afford to pay more for everything - from household cleaning products to clothing to automobiles. Yet these "moneyed masses" are not spending nearly what their disposable incomes allow. This lack of spending translates into a huge, unspoken-for portion of affluent customers' paychecks - a bounty waiting to be won by today's marketers." "Mass Affluence is the first book to explore the impact of this explosion of consumer affluence on marketing strategy and practice. Paul Nunes and Brian Johnson argue that in order to capture the value created by greater consumer affluence, companies must replace the one-to-one strategies that have dominated for decades with a new mass-marketing approach specifically tailored for the moneyed masses."--BOOK JACKET
Notes Includes index
Bibliography Includes bibliographical references (pages [235]-253) and index
Subject Marketing -- United States.
Affluent consumers -- United States.
Consumers -- United States.
Consumer behavior -- United States.
Product management -- United States.
Consumer satisfaction -- United States.
Author Johnson, Brian, 1960-
LC no. 2004002471
ISBN 1591391962