Ch. 1. The Beginning of the Networks -- Ch. 2. The Movers and the Shakers -- Ch. 3. Concepts of Carrier Regulation -- Ch. 4. Preparing Your Battle Plan -- Ch. 5. Steps Toward a Successful Custom Network -- Ch. 6. Taking Control through Special Tariffs -- Ch. 7. Taking Control by Going to the PUC -- Ch. 8. Beyond the Future and Conclusions -- Appendix A Example of PUC White Paper -- Appendix B Sample Custom Tariff Document -- Appendix C Sample Custom Services Contract -- Appendix D State-Specific Listing of Commissioners
