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Book Cover
E-book
Author Pollan, Stephen M.

Title Workscripts : perfect phrases for high-stakes conversations / Stephen M. Pollan, Mark Levine
Published Hoboken, N.J. : Wiley, ©2011

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Description 1 online resource (xii, 242 pages) : illustrations
Contents WORKSCRIPTS; Contents; Preface; Chapter 1 The New Workplace Environment; Chapter 2 Workplace Bombshells; Workscript 2.1 Meeting your new boss; Workscript 2.2 Meeting your new staff; Workscript 2.3 Explaining a restructuring; Workscript 2.4 Announcing a purchase or merger; Workscript 2.5 Announcing a relocation; Chapter 3 Death Sentences; Workscript 3.1 Terminating a company icon; Workscript 3.2 You're the icon being terminated; Workscript 3.3 Firing a friend; Workscript 3.4 Being fired by a friend; Workscript 3.5 Terminating someone close to retirement
Summary What to say in today's toughest workplace situations. Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed. Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including: Negotiating severance; Performance reviews; Responding to a pay cut; Asking for a raise or promotion; Terminating a friend; Job interviews
Notes Print version record
Subject Communication in management.
Interpersonal communication.
BUSINESS & ECONOMICS -- Business Communication -- General.
Communication in management
Interpersonal communication
Form Electronic book
Author Levine, Mark, 1958-
LC no. 2010020650
ISBN 9780470912638
0470912634
9780470912645
0470912642
9780470912621
0470912626
Other Titles Work scripts