Title Trust in negotiation / Roy J. Lewicki

Published London : Henry Stewart Talks, 2013

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HSTalks Business & Management Collection

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Description 1 online resource (1 streaming video file (32 min.)) Series Negotiations and bargaining : how to get what you want when you interact with others Henry Stewart talks. Marketing & management collection. Negotiations and bargaining Contents Why we negotiate -- Exchange of information -- Importance of trustworthiness and trust -- Credibility -- Diplomacy -- Honesty -- Consequences of absent or broken trust -- Dilemma of trust -- Dilemma of honesty -- Managing the dilemmas -- Competence -- Integrity -- Trust violations -- Trust repair -- Verbal accounts -- Apologies -- Reparations -- Structural solutions -- Verification -- Monitoring Notes Animated audio-visual presentation with synchronized narration Title from title frames Subject Business ethics. Negotiation in business. Negotiation. Organizational behavior. Trust. Confidence. negotiation. negotiating. Confidence Business ethics Negotiation Negotiation in business Organizational behavior Trust Form Streaming video

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