Title Closing the gap : the handbook for total quality implementation / Leslie L. Kossoff

Published Newport Beach, Calif. : LLK Associates, [1992] ©1992

Copies

Location	Call no.	Vol.	Availability
MELB	658.562 Kos/Ctg		AVAILABLE

Description ix, 116 pages ; 22 cm Subject Consumer satisfaction. Quality circles. Quality of products. Total quality management. LC no. 91093082 ISBN 0963072404

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