Book Cover
E-book

Title Talking with patients and families about medical error : a guide for education and practice / Robert D. Truog [and others] ; foreword by Lucien L. Leape
Published Baltimore : Johns Hopkins University Press, 2011

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Description 1 online resource (xix, 172 pages) : illustrations
Contents Medical error through the eyes of clinicians, patients, and families -- What is a medical error? -- A brief overview of the patient safety movement -- Communicating about adverse events and medical error -- Supporting clinicians in disclosure : the coaching model -- Practice-based learning for coaches and clinicians -- Practical guidelines for disclosure -- Learning through enacting -- The broad spectrum of adverse events and medical error -- Organizational strategies for improving disclosure practice -- Future directions and closing thoughts
Summary Aimed at promoting resolution and healing, this book stresses the importance of clear, empathetic communication that will improve clinical and organizational responses to medical missteps and mismanagement. It emphasizes five features of the physician-patient relationship deserving of special attention: transparency, respect, accountability, continuity, and kindness (TRACK). Narrative examples of common situations demonstrate how conversations about medical error can lead to healing. --Book Jacket
Notes OldControl:muse9781421401027
Bibliography Includes bibliographical references and index
Notes English
Print version record
Subject Communication in medicine.
Physician and patient.
Medical errors.
Informed consent (Medical law)
Physician-Patient Relations
Medical Errors
Truth Disclosure
Informed Consent
Informed consent (Medical law)
Communication in medicine
Medical errors
Physician and patient
Form Electronic book
Author Truog, Robert
LC no. 2010013268
ISBN 9781421401027
1421401029