Description |
1 online resource (xix, 172 pages) : illustrations |
Contents |
Medical error through the eyes of clinicians, patients, and families -- What is a medical error? -- A brief overview of the patient safety movement -- Communicating about adverse events and medical error -- Supporting clinicians in disclosure : the coaching model -- Practice-based learning for coaches and clinicians -- Practical guidelines for disclosure -- Learning through enacting -- The broad spectrum of adverse events and medical error -- Organizational strategies for improving disclosure practice -- Future directions and closing thoughts |
Summary |
Aimed at promoting resolution and healing, this book stresses the importance of clear, empathetic communication that will improve clinical and organizational responses to medical missteps and mismanagement. It emphasizes five features of the physician-patient relationship deserving of special attention: transparency, respect, accountability, continuity, and kindness (TRACK). Narrative examples of common situations demonstrate how conversations about medical error can lead to healing. --Book Jacket |
Notes |
OldControl:muse9781421401027 |
Bibliography |
Includes bibliographical references and index |
Notes |
English |
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Print version record |
Subject |
Communication in medicine.
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Physician and patient.
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Medical errors.
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Informed consent (Medical law)
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Physician-Patient Relations
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Medical Errors
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Truth Disclosure
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Informed Consent
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Informed consent (Medical law)
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Communication in medicine
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Medical errors
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Physician and patient
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Form |
Electronic book
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Author |
Truog, Robert
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LC no. |
2010013268 |
ISBN |
9781421401027 |
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1421401029 |
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