1. Introduction: job evaluation in the nineties -- 2. the challenges to job evaluation -- 3. Application of job evaluation in today's organisational arrangements -- 4. Improving efficiency and reducing bureaucracy -- 5. The nature and purpose of job evaluation -- 6. Job evaluation methods -- 7. Job evaluation processes -- 8. The definition and analysis of jobs -- 9. Process for applying the evaluation method -- 10. Maintenance requirements -- 11. Grading -- 12. Job evaluation and pay -- 13. Equal pay and job evaluation -- 14. Job evaluation and organisation analysis -- 15. Job evaluation in the future