Sect. I. The Case for Coaching Competencies -- 1. Leadership Development -- 2. The Process of Coaching for Competencies -- 3. The Coaching Process -- Sect. II. The Competencies of Leadership -- 4. What Success Looks Like -- 5. Developing Models for Coaching Success -- 6. 360-Degree Feedback: What It Is, What It Isn't and When It Works Best -- Sect. III. Coaching Applications -- 7. Using Coaching to Improve Performance -- 8. Coaching for Career Development -- 9. Coaching across the Differences that Separate Us: Bridging the Generation/Gender Gaps -- 10. Initiating Coaching as a Strategy and Measuring Coaching Effectiveness -- 11. Summary: Some Final Thoughts