Title Conflict management : resolving disagreements in the workplace / Herb Kindler

Edition Third edition Published Boston, MA : Thomson/Course Technology, [2006] ©2006

Copies

Location	Call no.	Vol.	Availability
WATERFT BUSINESS	658.3145 Kin/Cmr 2006		AVAILABLE
MELB	658.3145 Kin/Cmr 2006		AVAILABLE

Description vi, 87 pages : illustrations ; 26 cm Series A Crisp Fifty-Minute series book Fifty-Minute series. Contents Pt. 1: Understanding conflict management. Guiding principles - What's your style? - Nine approaches to managing conflict and disagreement -- Pt. 2: The four-phase process for managing conflict and disagreement. Introducing the process - Explore - Plan - Prepare - Implement Notes Rev. ed. of: Managing disagreement constructively. Rev. ed. c1996 Bibliography Includes bibliographical references (page 87) Subject Conflict management. Organization. Author Kindler, Herbert S. Managing disagreement constructively LC no. 2005930429 ISBN 1418862622 paperback

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