1 online resource (xiv, 102 pages) : illustrations, forms
Contents
Outcomes, services and programs, and OBPE -- Gathering information -- Determining outcomes -- Designing programs and services -- Evaluating programs and services -- Sharing results -- Appendix A. Community assessment environmental scan : internal (library) factors -- Appendix B. Community assessment environmental scan : external (community) factors -- Appendix C. Community assessment : field research questions to ask yourself -- Appendix D. Community assessment : sample interview and focus group questions
Summary
Many libraries, like other organizations, engage in strategic planning in order to understand their community's information needs and to be aware of strengths, opportunities, weaknesses, and threats that can influence success. Evaluation is the process of understanding the extent to which specific goals are reached and provides information that is useful in demonstrating the library's worth. This book aims to make the process transparent and easy to follow
Bibliography
Includes bibliographical references (pages 91-95) and index
