Title Southwest Airlines flight 1248 (C) / Daniel Diermeier, Justin Heinze

Published London : SAGE Publications Ltd, 2017

Online access available from: Sage Business Cases    View Resource Record

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Description 1 online resource : illustrations Series SAGE Knowledge. Cases SAGE Knowledge. Cases Summary After the company's first aviation fatality, Southwest Airlines's CEO is faced with new and difficult decisions. The alacrity and compassion that characterized the company's response serves as a paradigm for any organization facing a future crisis situation Notes Originally published: Diermeier, D., & Heinze, J. (2007). Southwest Airlines flight 1248 (C). 5-107-001(A). Evanston, IL: Kellogg School of Management, Northwestern University Description based on XML content Subject Southwest Airlines Co. -- Case studies. Aircraft industry -- United States -- Case studies. Airlines -- Management -- Case studies. Genre/Form Case studies. Form Electronic book Author Heinze, Justin, author ISBN 9781473992887 (ebook)

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