| Description |
1 online resource |
| Series |
SAGE Knowledge. Cases |
|
SAGE Knowledge. Cases
|
| Summary |
This case looks at leadership instability at Corvallis Crisis Line (CCL) and how it has affected the organization's ability to support and maintain a strong volunteer base. The CCL depends on volunteers to operate the 24/7 crisis intervention phone line and, over the course of the past four years, has experienced a series of weak leadership that caused a deterioration of its organizational culture and an unstable support network for volunteers. During the time frame from 2013-2017, CCL experienced a major change in its Board of Directors and cycled through three different leaders (with coinciding changes in the position title). Currently, CCL is operating without a staff lead and the Board President is, in a volunteer capacity, taking on the responsibilities an Executive Director or Manager would hold |
| Notes |
Originally Published InDavidson, D., & Page, S. (2017). Essential Services at Risk: How Can Corvallis Crisis Line Survive? (B). Seattle, WA: Evans School of Public Policy & Governance, University of Washington |
|
Description based on XML content |
| Subject |
Corvallis Crisis Line
|
|
Crisis intervention (Mental health services)
|
|
Hotlines (Counseling)
|
|
Organizational change.
|
|
Voluntarism.
|
| Form |
Electronic book
|
| Author |
Page, Stephen, active 2019, author
|
| ISBN |
1526479389 |
|
9781526479389 (ebook) |
|
