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Book Cover
E-book
Author Halloran, Tim, 1969-

Title Romancing the brand : how brands create strong, intimate relationships with customers / Tim Halloran
Edition First edition
Published San Francisco : Jossey-Bass, [2014]
©2014

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Description 1 online resource
Contents Romance and the brand -- Know yourself -- Know your type -- Meet memorably -- Make it mutual -- Deepen the connection -- Keep love alive -- Making up -- Breaking up and moving on
Summary Consumers aren't just using brands; they are engaging in rich, complex, ever-changing relationships, and they'll stay loyal, resisting marketing gimmicks from competitors and influencing others to try the brands they love. How can marketers cultivate and grow the deep relationships that earn this kind of love and drive lasting success for their brands? Branding expert, Tim Halloran, reveals what it takes to make consumers fall in love with your brand. Step by step, he reveals how to start, grow, maintain, and troubleshoot a flourishing relationship between brand and consumer. Along the way, he shares the secrets behind establishing a mutually beneficial "romance." Drawing on exclusive, in-depth interviews with managers of some of the world's most iconic brands, this book arms you with an arsenal of classic and emerging marketing tools--such as benefit laddering and word-of-mouth marketing--that make best-in-class brands so successful. -- Edited summary from book
Bibliography Includes bibliographical references and index
Notes Print version record and CIP data provided by publisher
Subject Branding (Marketing)
Product management.
Customer relations.
branding.
BUSINESS & ECONOMICS -- Industrial Management.
BUSINESS & ECONOMICS -- Management.
BUSINESS & ECONOMICS -- Management Science.
BUSINESS & ECONOMICS -- Organizational Behavior.
Branding (Marketing)
Customer relations.
Product management.
Form Electronic book
LC no. 2013046003
ISBN 9781118828960
1118828968
9781118828977
1118828976