Introduction; Section I The Client-Consultant Relationship; Clients' Diferent Moves in Managing the Client-Consultant Relationship; Inside The Client-Consultant Relationship; Systemic Concepts of Intervention; Section II Change Capacity in Consulting; Building Change Capacity; The Experience of Being Changed Through Consulting; Creating World Class OD Through Collaboration; Section III Increasing the Effectiveness of Client-Consultant Cooperation; Sharing Across Boundaries; Challenge as an Outsider-Know as an Insider; The Need for Management Advisory Services
Section IV Trust and Power in ConsultingMaping the Client's Political Terrain; Power Bases and Power use in Consultancy; "You Can't Improvise on Nothin'"; About the Authors
