Title Customer bonding : pathway to lasting customer loyalty / Richard Cross and Janet Smith

Published Lincolnwood, Ill. : NTC Business Books, [1995] ©1995

Copies

Location	Call no.	Vol.	Availability
MELB	658.812 Cro/Cbo		AVAILABLE

Description xix, 254 pages : illustrations ; 23 cm Notes Cover subtitle: Pathway to lasting customer loyalty Includes index Bibliography Includes bibliographical references (pages 223-238)and index Subject Customer loyalty. Customer relations. Customer services. Author Smith, Janet, 1953- LC no. 94011504 ISBN 0844233188

Other Titles Customer bonding : pathway to lasting customer loyalty

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