This page contains enriched content visible when JavaScript is enabled.
My Account
Library Home
Your session will expire automatically in
0
seconds.
Continue session
End session now
Return to Browse
Limit/Sort Search
SearchType
Keyword
Title
Author (Last name first)
Subject
ISBN/ISSN
Call Number
Unit Code
Libraries Australia No.
Library of Congress No.
Search
Search Scope
Entire Collection
Print Books
E-books
All books
E-journals
All journals
Databases
All e-resources
Streaming Video
DVDs
Curriculum Resources
Deakin Theses
Special Collections
Melbourne Burwood
Warrnambool
Geelong Waterfront
Geelong Waurn Ponds
Limit search to available items
Add Marked to Bag
Add All On Page
Add Marked to My Lists
Subjects (1-2 of 2)
Call centers -- Australia -- Management.
1
2003
The complete guide to call and contact centre management
Wallace, Catriona
Frenchs Forest, N.S.W. : Pearson Education, [2003]
Rating:
Request It
Location
Call no.
Vol.
Availability
MELB
658.8120994 Wal/Cgt
AVAILABLE
2
2002
The customer response management handbook : building, rebuilding and improving your results
Richard, Darlene D.
Sydney : McGraw-Hill Australia, [2002 [that is, 2001]
Rating:
Request It
Location
Call no.
Vol.
Availability
MELB
658.812 Ric/Crm
AVAILABLE
Add Marked to Bag
Add All On Page
Locate in results
Return to Browse
Limit/Sort Search
