Deakin University / All Locations

Call centers -- Canada : Call centers and the global division of labor : a political economy of post-industrial employment and union organizing / Andrew J.R. Stevens

2014

1

Call centers -- Canada -- Periodicals : Call centers in Canada (Online)

2003-

1

Call centers -- China -- Periodicals : Call centers in China (Online)

2003-

1

Call centers -- Computer network resources

3

Call centers -- Customer services

2

Call centers -- Czech Republic -- Periodicals : Czech Republic call centers (Online)

2002

1

Call centers -- Denmark -- Periodicals : Denmark--call centers (Online)

2002

1

Call centers -- Drama. : The lunch hour / by Chris Aronsten

2012

1

Call centers -- Employees

2

Call centers -- Employees -- Training of

13

Call centers -- Europe -- Periodicals : Call centers in Europe (Online)

2003-

1

Call centers -- Finland -- Periodicals : Finland--call centers (Online)

2002

1

Call centers -- France -- Periodicals : Call centers in France (Online)

2003-

1

Call centers -- Germany

2

Call centers -- Germany -- Periodicals. : Call centers in Germany (Online)

2003-

1

Call centers -- Great Britain : Re-organising service work : call centres in Germany and Britain / edited by Ursula Holtgrewe, Christian Kerst and Karen Shire

2018

1

Call centers -- Great Britain -- Periodicals. : Call centers in the United Kingdom (Online)

2003-

1

Call centers -- Great Britain -- Personnel management. : Call centres and human resource management : a cross-national perspective / edited by Stephen Deery and Nicholas Kinnie

2004

1

Call centers -- Hungary -- Periodicals : Hungarian call centers (Online)

2002

1

Call centers -- India

6

Call centers -- India -- Employees

3

Call centers -- India -- Employees -- Fiction. : Once upon a timezone-- / Neelesh Misra

2006

1

Call centers -- India -- Gurgaon : Neutral accent : how language, labor, and life become global / A. Aneesh

2015

1

Call centers -- India -- Personnel management : The next available operator : managing human resources in Indian business process outsourcing industry / edited by Mohan Thite and Bob Russell

2009

1

Call centers -- Italy -- Periodicals : Call centers in Italy (Online)

2003-

1

Call centers -- Japan -- Periodicals : Call centers in Japan (Online)

2003-

1

Call centers -- Malaysia -- Case studies : The chicken and egg story of a call centre in Malaysia / authored by Alan Fun-Foo Chan (Putra Business School, Serdang, Malaysia), Keng-Kok Tee (MBA Centre, Xiamen University Malaysia, Sepang, Malaysia), Thanuja Rathakrishnan (School of Business and Economics, Universiti Putra Malaysia, Serdang, Malaysia), Jo Ann Ho (School of Business and Economics, Universiti Putra Malaysia, Serdang, Malaysia), and Siew-Imm Ng (School of Business and Economics, Universiti Putra Malaysia, Serdang, Malaysia)

2021

1

Call centers -- Management

39

Call centers -- Management -- Case studies

2

Call centers -- Management -- Periodicals. : International journal of call centre management (Online)

1998-

1

Call centers -- Mexico : On the line

2020

1

Call centers -- Mexico -- Mexico City -- Employees : Outsourcing and service work in the new economy : the case of call centres in Mexico City / by Jose-Luis Alvarez- Galvan

2012

1

Call centers -- Mexico -- Mexico City -- Personnel management : Outsourcing and service work in the new economy : the case of call centres in Mexico City / by Jose-Luis Alvarez- Galvan

2012

1

Call centers -- Netherlands -- Periodicals : Call centers in the Netherlands (Online)

2003-

1

Call centers -- Norway -- Periodicals : Norway--call centers (Online)

2002

1

Call centers -- Pacific Area -- Periodicals : Call centers in Asia-Pacific (Online)

2003-

1

Call centers -- Periodicals

2

Call centers -- Personnel management.

4

Call centers -- Personnel management -- Cross-cultural studies : The next available operator : managing human resources in Indian business process outsourcing industry / edited by Mohan Thite and Bob Russell

2009

1

Call centers -- Philippines : A nation on the line : call centers as postcolonial predicaments in the Philippines / Jan M. Padios

2018

1

Call centers -- Poland -- Periodicals : Poland--call centers (Online)

2002

1

Call centers -- Portugal : Disciplined agency : neoliberal precarity, generational dispossession and call centre labour in Portugal / Patricia Alves de Matos

2020

1

Call centers -- Russia -- Periodicals : Russian call centers (Online)

2002

1

Call centers -- Slovenia : (Im)politeness at a Slovenian call centre : a cross-media examination / Sara Orthaber

2023

1

Call centers -- Social aspects : Borders in service : enactments of nationhood in transnational call centres / edited by Kiran Mirchandani and Winifred R. Poster

2016

1

Call centers -- Social aspects -- Great Britain : Working the phones : control and resistance in call centres / Jamie Woodcock

2017

1

Call centers -- Social aspects -- India : Answer the call : virtual migration in Indian call centers / Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Perez

2013

1

Call centers -- Sociological aspects : Emergency communication : the organization of calls to emergency dispatch centers / Giolo Fele

2023

1

Call centers -- South Africa : The attractiveness of South Africa as offshore destination for call centre services / Anita Hintringer

2015

1