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Book Cover
E-book

Title Knowledge service engineering handbook / edited by Jussi Kantola, Waldemar Karwowski
Published Boca Raton, FL : CRC Press, ©2012

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Description 1 online resource (585 pages)
Series Ergonomics design and management, theory and applications
Ergonomics design and management.
Contents Front Cover; Contents; Preface; Editors; Contributors; Chapter 1: Knowledge Services: A Strategic Framework; Chapter 2: Managing Innovation in KIBS and Their Growing Importance in Relation to Innovation Systems; Chapter 4: Managing Value Creation in Knowledge-Intensive Business Service Systems; Chapter 6: Knowledge-Based Systems Engineering; Chapter 8: Smart Perishable Cargo Management with RFID and Sensor Network; Chapter 10: Semantic Web: Ontological Engineering for Knowledge Services; Chapter 11: Acquiring Knowledge from Subject Matter Experts
Summary Covering the emerging field of knowledge service engineering, this groundbreaking handbook outlines how to acquire and utilize knowledge in the 21st century. Drawn on the expertise of the founding faculty member of the world's first university knowledge engineering service department, this book describes what knowledge services engineering means and how it is different from service engineering and service production. Presenting multiple cultural aspects including US, Finnish, and Korean, this handbook provides engineering, systemic, industry, and consumer use viewpoints
Bibliography Includes bibliographical references
Notes Print version record
Subject Expert systems (Computer science)
Information technology.
Knowledge management.
Expert Systems
Knowledge Management
information technology.
COMPUTERS -- Expert Systems.
BUSINESS & ECONOMICS -- Information Management.
BUSINESS & ECONOMICS -- Knowledge Capital.
Expert systems (Computer science)
Information technology
Knowledge management
Form Electronic book
Author Kantola, Jussi Ilari, 1969-
Karwowski, Waldemar, 1953-
ISBN 9781439853115
1439853118
1138071943
9781138071940