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 entries 1-172
51
E-book
2012

Psychology of satisfaction




New York : Nova Science Publishers, Inc., [2012]

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55
E-book
2011

Consumer satisfaction : advancements in theory, modeling, and empirical findings


Peluso, Alessandro M., 1978-

Bern, Switzerland ; New York : Peter Lang, 2011

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58
Book
2011

Consumer satisfaction : advancements in theory, modeling, and empirical findings


Peluso, Alessandro M., 1978-

Bern, Switzerland ; New York : Peter Lang, 2011

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 W'BOOL  658.8343 Pel/Csa  AVAILABLE
59
Location Call no. Vol. Availability
 MELB  370.15 Cal/Lsp  AVAILABLE
60
CD-ROM
2011

Health satisfaction and perceived control : investigating subjective wellbeing homeostasis


Kennedy, Wendy Lynn

[Place of publication not identified] : [publisher not identified], 2011

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 MELB  158 Ken/Hsu  AVAILABLE
62
E-book
2010

Satisfaction : a behavioral perspective on the consumer


Oliver, Richard L., 1945-2016.
Second edition
Armonk, N.Y. : M.E. Sharpe, [2010]

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67
Book
2010

Satisfaction : a behavioral perspective on the consumer


Oliver, Richard L., 1945-2016.
Second edition
Armonk, N.Y. : M.E. Sharpe, [2010]

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68
Book
2010

Customer satisfaction evaluation : methods for measuring and implementing service quality


Grigoroudis, Evangelos.

New York ; London : Springer, 2010

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 MELB  658.83015195 Gri/Cse  AVAILABLE
72
Book
2009

Student satisfaction : an Australian perspective of international postgraduate students from Asia


Arambewela, Rodney.

Saarbrücken, Germany : VDM Verlag Dr. Müller, 2009

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73
E-book
2009

Superior customer satisfaction and loyalty : engaging customers to drive performance


Goldstein, Sheldon D., author

Milwaukee, Wisconsin : ASQ Quality Press, 2009

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76
E-book
2008

Practices, policies and procedures that influence juror satisfaction in Australia




Canberra : Australian Institute of Criminology, [2008]

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80
Book
2008

Happiness and life satisfaction




Thirroul, N.S.W. : Spinney Press, [2008]

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81
E-book
2008

Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods


Hayes, Bob E., 1963- author.
Third edition
Milwaukee, Wisconsin : ASQ Quality Press, 2008

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86
Book
2007

Australians' use of and satisfaction with e-government services 2007




Canberra, A.C.T. : Australian Government Information Management Office, 2007

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88
E-book
2006

Access, Quality And Satisfaction With Care, Volume 24 : Concerns Of Patients, Providers And Insurers


Kronenfeld, Jennie J.

Burlington : Emerald Group Pub., 2006

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89
Book
2006

Satisfaction : how every great company listens to the voice of the customer


Denove, Chris.

New York : Portfolio, 2006

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 MELB  658.8343 Den/She  AVAILABLE
90
Book
2006

Handbook of customer satisfaction and loyalty measurement


Hill, Nigel, 1952-
Third edition
Aldershot, England ; Burlington, VT : Gower, [2006]

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92
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 MELB  658.8343 Szw/Rcs  AVAILABLE
93
Book
2005

Relationship satisfaction : amodel of dispositional and family influences


Campbell, Debra.

[Place of publication not identified] : [publisher not identified], 2005

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 MELB  158.2 Cam/Rsa  AVAILABLE
94
Book
2005

Satisfaction : the science of finding true fulfillment


Berns, Gregory.
First edition
New York : Henry Holt, 2005

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97
Book
2004

Provoked and spontaneous judgements of life satisfaction


Croft, Catherine M

[Place of publication not identified] : [publisher not identified], 2004

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98
Book
2004

Customer satisfaction, novelty-seeking, and loyalty in intermittently available services


Gandhi-Arora, Rachna

[Place of publication not identified] : [publisher not identified], 2004

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 MELB  658.812 Gan/Csn  AVAILABLE
100
Book
2003

How to measure customer satisfaction


Hill, Nigel, 1952-
Second edition
Aldershot, Hants, England ; Burlington, VT : Gower, [2003]

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