Title Customer relationship management at Wagamama restaurant

Published London, United Kingdom : SAGE Publications Ltd, 2016

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SAGE Video: Business & Management

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Description 1 online resource (1 video file (8 min., 46 sec.)) : sound, colour Series SAGE video in practice SAGE video in practice Summary General manager Christian Hill explains how he manages a struggling franchise of Wagamama in Camden. He discusses his strategies for gaining new customers and luring back customers who have stopped coming to the restaurant Performer Practitioner, Christian Hill Audience Specialized Notes Closed-captions in English Online resource; title from home page (viewed on February 25, 2016) Subject Customer relations -- Management -- Case studies Customer relations -- Management. Genre/Form Case studies. Internet videos. Nonfiction television programs. Nonfiction television programs. Internet videos. Émissions télévisées autres que de fiction. Vidéos sur Internet. Form Streaming video Author Hill, Christian, interviewee ISBN 9781473963542 1473963540

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