| Description |
1 online resource (xiv, 168 pages) : illustrations |
| Series |
IET management of technology series ; 24 |
|
IET management of technology series ; 24.
|
| Contents |
Preface; 1 Communication: its nature, scope and purpose; 2 What makes for effective communication; 3 Prerequisites for success: preparation and listening; 4 Being persuasive: getting agreement from others; 5 Meetings: making them work; 6 Presentations: speaking successfully 'on your feet'; 7 Negotiation: making the best deal; 8 Telephone communication: its special nature; 9 The nature of the written word; 10 The writing process: what to say and how to say it; 11 The different forms of written communication; 12 The ubiquitous email: dos and don'ts; 13 Dealing with numbers; Afterword |
| Summary |
Communication is easy isn't it? Well it may seem so, but consider honestly when was the last time you were involved in a breakdown of communications? And how long ago was one such a veritable derailment? For most people and in most organizations this happens regularly. It matters. Communication - effective communication - makes things happen. There can be a great deal hanging on it. Whether the communication concerned is a simple email, a contribution to a meeting, a report or a presentation, it can prompt agreement or action, it can seal a good deal; drive a hard bargain and enhance your prof |
| Notes |
Includes index |
|
Print version record |
| Subject |
Business communication.
|
|
BUSINESS & ECONOMICS -- Business Communication -- General.
|
|
Business communication
|
|
human resource management.
|
|
organisational aspects.
|
|
social sciences.
|
| Form |
Electronic book
|
| Author |
Kay, Frances, 1949-
|
| ISBN |
9780863419768 |
|
0863419763 |
|
9781621988250 |
|
1621988252 |
|
