1 Writing From Scratch 1 -- 2 Parts of a Business Letter 9 -- 3 Format of a Business Letter 15 -- 4 Collection Letters 23 -- 5 Sales and Promotional Letters 35 -- 6 Goodwill Letters 63 -- 7 Community Activities Letters 85 -- 8 Personal Business Letters 107 -- 9 Letters of Condolence 123 -- 10 Letters About Employment Changes 135 -- 11 Customer Relations Letters 191 -- 12 Media Letters 213 -- 13 Electronic Mail 227 -- 14 Postcard Correspondence 239
Summary
Includes CD-ROM with templates for hundreds of letters
Notes
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212 MiAaHDL
English
digitized 2010 HathiTrust Digital Library committed to preserve pda MiAaHDL
