Very relevant titles

2012

Services marketing

Palmer, Adrian



 

2011

UST Global, India : delivering software service solutions

Menon, Balakrishnan

[Bingley] : Emerald Group Publishing Limited, 2011

 

2011

Kiwanis Pancake Day : a service operations management case study

Tiger, Andrew

[Bingley] : Emerald Group Publishing Limited, 2011

 

2011

Marketing of the dark : "Memento Park" in Budapest

McKenzie, Brent

[Bingley] : Emerald Group Publishing Limited, 2011

 

2011

Encyclopedia of American industries

6th edition
Detroit, Mich. : Gale, 2011

 

2011

Supply Chain Innovation for Competing in Highly Dynamic Markets : Challenges and Solutions

 

2011

Services marketing

Rao, Rama Mohana
2nd ed


 

2011

A manager's guide to service management

Dugmore, Jenny
6th ed


 

2011

Revenue management : a path to increased profits

Huefner, Ronald J
1st ed


 

2011

Services marketing : an Asia-Pacific and Australian perspective

Lovelock, Christopher H., author
Fifth edition
Frenchs Forest, N.S.W. : Pearson, [2011]

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2011

Services marketing : concepts, strategies, & cases

Hoffman, K. Douglas, author
Fourth edition
Mason, Ohio : South-Western Cengage Learning, 2011

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2011

Systems thinking : from heresy to practice : public and private sector studies

Basingstoke, Hampshire ; New York, NY : Palgrave Macmillan, 2011

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2011

The science of service systems

New York : Springer, [2011]

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2011

Services marketing : people, technology, strategy

Lovelock, Christopher H.
Seventh Global edition / Christopher Lovelock, Jochen Wirtz
Boston ; London : Pearson Education, 2011

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2011

The knowledge economy at work : skills and innovation in knowledge intensive service activities

 

2011

Systems thinking : public and private sector studies

 

2011

Service entities in open-closed innovation

Kinoshita, Yumiko, author

New York : Nova Science Publishers, Inc., [2011]

 

2011

Information systems and new applications in the service sector : models and methods

 

2011

Open innovation in firms and public administrations : technologies for value creation

 

2011

Marketing plans for services : a complete guide

McDonald, Malcolm, author.
Third edition


 

2011

Casino women : courageous in unexpected places

Chandler, Susan Kerr



 

2011

China and the Global Economy in the 21st Century

Saee, John



 

2011

Revenue management in service organizations

Rouse, Paul, 1951-
1st ed


 

2011

Barriers to trade in services in the CEFTA region

Handjiski, Borko, 1979-



 

2011

Global trade in services : fear, facts, and offshoring

Jensen, J. Bradford



 

2011

Conflicts of interest and the future of medicine : the United States, France, and Japan

Rodwin, Marc A.



 

2011

International business

Carpenter, Mason Andrew, 1961-2011, author.

Arlington, Virginia : Saylor Academy, 2011

 

2011

Design for services

Meroni, Anna.



 

2011

Markets and Bodies : Women, Service Work, and the Making of Inequality in China

Otis, Eileen



 

2011

Marketing planning for services

McDonald, Malcolm.



 

2011

Cyprus : selected issues paper

 

2011

Mass customization : engineering and managing global operations

 

2011

Operationalizing dynamic pricing models : bayesian demand forecasting and customer choice modeling for low cost carriers

Christ, Steffen



 

2011

Nuovi modelli di business e creazione di valore : la Scienza dei Servizi

 

2011

Service systems implementation

 

2011

Service design and delivery

 

2011

Remote service technology perception and its impact on customer-provider relationships : an empirical exploratory study in a B-to-B-setting

Paluch, Stefanie
1. ed


 

2011

Systems thinking : from heresy to practice : public and private sector studies

Basingstoke, Hampshire ; New York, NY : Palgrave Macmillan, 2011

 

2011

Sport as a business : international, professional and commercial aspects

Houndmills, Basingstoke, Hampshire, UK ; New York : Palgrave Macmillan, 2011

 

2011

The long tail of tourism : holiday niches and their impact on mainstream tourism

 

2011

The science of service systems

 

2011

Making Care Count : a century of gender, race, and paid care work

Duffy, Mignon



 

2010

Managing service firms : the power of managerial marketing

Skålén, Per.

New York, NY : Routledge, 2010

 

2010

Talking Heads: Yvonne Allen

Australia : ABC2, 2010

 

2010

Service science for socio-economical and information systems advancement : holistic methodologies

Koumpis, Adamantios, 1969-



 

2010

Managing Service Firms : the Power of Managerial Marketing

Skln, Per



 

2010

Achieving competencies in public service : the professional edge

Bowman, James S., 1945-
2nd ed


 

2010

Services marketing : concepts, strategies and cases

Hoffman, K. Douglas, author
Asia-Pacific edition
South Melbourne, Vic. : Cengage Learning, 2010

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2010

Strategies to reduce sodium intake in the United States

Institute of Medicine (U.S.). Committee on Strategies to Reduce Sodium Intake.

Washington, D.C. : National Academies Press, [2010]

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2010

Handbook of research in mass customization and personalization

World Conference on Mass Customization and Personalization (4th : 2007 : Massachusetts Institute of Technology)

New Jersey : World Scientific, 2010

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