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Service industries -- Quality control.
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2005
Sarkar, Debashis
Rating:
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1993
LoSardo, Mary M.
Milwaukee, Wis. : ASQC Quality Press, [1993]
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1997
Pantry, Sheila.
London : Library Association Publishing, 1997
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2015
Cianfrani, Charles A
3rd ed
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1990
Zeithaml, Valarie A.
New York : Free Press ; London : Collier Macmillan, [1990]
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1991
Rosander, A. C. (Arlyn Custer), 1903-
New York : Marcel Dekker ; Milwaukee : ASQC Quality Press, [1991]
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2003
Fisher, Caroline M., 1947-
Milwaukee, Wis. : ASQ Quality Press, 2003
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1997
Lashley, Conrad.
London ; Herndon, VA : Cassell, [1997]
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2001
Lashley, Conrad.
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1991
Oxford [England] ; Cambridge, Mass. : Blackwell, 1991
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2012
Motwani, Jaideep
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2021
Martin, James W. (James William), 1952- author.
Second edition
New York : Productivity Press, 2021
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1997
London : Paul Chapman, [1997]
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1989
Rosander, A. C. (Arlyn Custer), 1903-
Milwaukee, Wis. : Quality Press ; White Plains, N.Y. : Quality Resources, [1989]
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1994
Rust, Roland T.
Cambridge, Mass. : Marketing Science Institute, [1994]
Rating:
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2015
Kurokawa, Toshiaki, author.
First edition
New York, NY : Business Expert Press, 2015
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2010
Desai, Jimmy.
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1993
Hiles, Andrew.
First edition
London ; New York : Chapman & Hall, 1993
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2016
Hiles, Andrew
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2016
Hiles, Andrew Hon FBCI, EIoSCM
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1997
Hope, Christine, author
London ; New York : Prentice Hall, 1997
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1995
Baron, Steve (J. Steve), author
Basingstoke : Macmillan Business, 1995
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2010
Albeanu, Mircea
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1992
Brown, Stanley A., 1946-
Scarborough, Ont. : Prentice Hall Canada, [1992]
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